How to Choose a Trucking Company As a distributor, wholesaler or manufacturer, one of your biggest challenges is bringing your products to market. With more than 80% of consumer goods moved by truck, it’s very possible that you will have to research, find and use a trucking company sooner than later. It’s also likely however that you already have a network of highly reputed companies you do business with. But what if changes occur, whether with the trucking company or with your business’ needs and requirements? You’ll have to find yourself a new freight transportation partner, and the longer this will take, the more you will lose. To make you search faster, below are three basic considerations you have to make:
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Experience
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Yes, there are many newer trucking companies that are rather capable of transporting your goods. But if you must lower your risk of running into problems that only experience can eradicate, look for a company that’s been in business for no less than five years. Go ahead and look up their customers and give them a call to ask for feedback. Service Level It’s a mistake to select a trucking company just because they promise to deliver your cargo at a certain time. It’s the totality of the services they provide that creates a huge difference when you have to choose one. Ask questions like, do you offer storage, staging or other options that can lower my costs? Will I be able to track my shipment en route? If I have to call you, will I end up talking to a recording or a real person representing the company? Customer Service When looking for a new supplier, you’ll probably need to make many phone calls, go to many meetings and maybe visit a lot of different facilities. And each time, you’ll ask a number of questions. Pay attention to both the answers and how they were provided. You can tell much about how a trucking company will likely treat your business just by observing how you are treated personally by its representatives. Definitely, there are far more elementary criteria for choosing the right trucking company for your needs. Do they operate in your markets, for example? What costs are involved? Can the company meet any special requirements you may have? The more you pay attention to all of the above, the better your chances of finding a company that you will be satisfied with. Of course, there are almost countless options out there these days. But you can start with two or three prospects and making relevant comparisons. Comparison works because it lets you see who’s really right for you. Remembering all the above tips, you will surely have a much easier time making a choice.